SHIPPING POLICY
Shipping countries: UK, Germany,FR, Belgium, Poland, etc
Standard Processing time takes 1-3 business days not including weekends and holidays and then 3-5 business days with the shipping carrier after that.
Orders with Expedited Processing, go out within 48 hours (not including Sat/Sun) and arrive in 3-5 business days.
RETURN POLICY
You can return an item within 30 days of receiving your order for a store credit. Items outside of this time period cannot be returned or exchanged.
Please reach out to info@tumblercups.co.uk for return instructions.
If you receive a defective item or your order is missing an item, please reach out to info@tumblercups.co.uk within 30 days of receiving your order with pictures and/or video of your defective item or a picture of your packing slip for missing items. Item will be replaced by way of store credit. Items outside of this time period will not be credited or replaced.
Please make sure your cup is not damaged or defective before customizing as no credits or replacements will be issued on customized items.
ORIGINAL SHIPPING ON ORDERS IS NON REFUNDABLE.
